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Excelencia en el Servicio de Sala – Berlin Auditores

MASTERCLAS EXCELENCIA EN EL SERVICIO EN SALA Y SERVICIO DE VINOS EN EL RESTAURANTE

8 HORAS PRESENCIALES  CONVOCATORIAS A NIVEL NACIONAL INCLUIDAS ISLAS (CONSULTE PROXIMAS CONVOCATORIAS)

Programa sala:

1-Creación de equipos.

2- Cuidar el desempeño de cada persona del equipo.

3- Diferentes perfiles de clientes.

4- Solución sobre la marcha de un problema con una mesa, cliente, comanda, cuenta, plato ect, lo más discreta y rápidamente posible.

5- Controlar momentos de estrés durante un servicio.

6- Protocolos de servicio en sala.

7- Como moverse en la sala (elegancia y eficacia).

8- Toma de reservas.

9- Recibir y despedir al cliente correctamente.

Programa Servicio de Vino en el Restaurante:

1- Mantenimiento y gestión de la Bodega en el Restaurante

2- El Vino en el Restaurante, tratamiento y servicio

3- Protocolo en el servicio de Vinos en Sala

4- Decantación práctica de una botella de Vino en el Restaurante

5- Venta y asesoramiento al cliente, como ser un buen prescriptor de Vinos

6- Compra, stock y rotación de vinos

7- Análisis Sensorial

8- Cata de Vinos

PLAZAS LIMITADAS 100% BONIFICADO

Master Class

Para más información pueden contestar directamente este email info@berlinauditores.com o si lo desean pueden contactar llamando al 620 070 640 Jacob Martin donde le informarán y asesorarán personalmente en su caso para que pueden asistir a esta exclusiva Masterclass.

Bonificado 100%

Consulten opciones para poder asistir bonificando el 100% del importe de la participación a la Masterclass.

Director de división Hostelería y Gastronomía:

Ignacio Guido es el Director de Hostelería y Gastronomía de Berlín Auditoría Formativa, responsable de la gestión en auditorías externas, masterclass de hostelería y servicio de vinos en restaurante.

Presidente de Amyce, Asociación de Maîtres y Camareros de España, Asesor Gastronómico, Formador de Sala y Sumillería, Director de grupos de Restauración y Catering, Supervisor de Servicios de Restauración, Ponente y Jurado en Concursos y Congresos de Hostelería.

 

Infórmese sin compromiso de nuestras Masterclass 100% Bonificables para su empresa